national-news-from-abc

Grading Hotels on Guest Satisfaction

Grading Hotels on Guest Satisfaction

FG_AUTHORS:

Some aspects of the hotel experience have reached new lows when it comes to guest satisfaction. As the hotel industry continues to recover from the economic downturn and rates rise accordingly, it seems hotels may be taking a cue from the airlines: Charge more, provide...


Read more http://feeds.abcnews.com/click.phdo?i=b42914a40ced659a9324a04e86e98c3e